A jointly scoped pilot with agreed systems, examples and acceptance criteria.
Prioritise specific barriers with steps to reproduce them
Correct agreed issues in forms, focus management and feedback
Retest the complete customer journey after the changes
Scope, project price, schedule and required provider services are agreed before commissioning. Handover includes the agreed technical documentation and introduction.
Retest the agreed customer journey after relevant changes; agree test dates and a correction budget separately.
Technical takeover of the agreed existing solution
Agreed monitoring, troubleshooting and change maintenance
Documented handover of open issues and completed changes
Monthly price, allowance, service hours, term and cancellation are agreed separately. Infrastructure, licences and on-call support are included only when explicitly offered.
URL, intended action and the shop or booking system used
Test access, a test payment method and known issues in the journey
A description is enough for your first enquiry. We will then agree suitable ways to exchange files and arrange access.
What the scope covers
This package is a technical sample assessment, not a full BFSG conformity assessment or certification. Applicability and exemptions, particularly for certain microenterprises, are considered separately.
We check the package against your project. Your enquiry is non-binding; commissioning and scheduling are agreed afterwards.
UNDERSTAND THE TOPIC
An accessible checkout starts with the complete purchase journey.
A purchase often starts with product selection and ends only with an understandable confirmation. Variants, addresses, error messages and sometimes a payment provider's interface lie in between. If one stage cannot be operated, the entire task fails.